The City of Alexandria has announced the launch of an upgraded version of its Alex311 app and online portal. The updated platform is designed to make it easier for residents to connect with city services from their homes or while on the go.
According to the city, the new Alex311 portal and app feature a more user-friendly interface, modern design, and improved accessibility. The mobile-responsive update aims to help users access services efficiently across devices. The latest version of the Alex311 app will be available starting December 22.
Residents can visit alexandriava.gov/Alex311 or download the app from Apple and Android stores. The website is accessible on computers and mobile devices.
To stay informed about updates and features related to Alex311, residents are encouraged to follow @Alexandriava311 on X (formerly Twitter) and Facebook.
For assistance with using the new platform, individuals can contact the Alex311 center by calling 703.746.4311 or dialing 311.
“For reasonable disability accommodation, contact Tenesia Wells at tenesia.wells@alexandriava.gov or call 703.746.4311, Virginia Relay 711.”
“If you prefer communication in another language, free interpretation and translation services are available to you. Please email LanguageAccess@alexandriava.gov or call 703.746.3960.”
